Virtual tours
Owner approval of tours
Every captured tour waits for your approval before it goes live — a simple three-state review.
Last updated 2026-07-21
Nothing immersive publishes to your listing without your say-so. Every captured tour passes through a review you control.
The three states
A captured tour moves through three states:
- Pending — the tour has been captured (by you or a creator) and is waiting for your review.
- Approved — you've checked it and published it to the listing. It's now visible to house-hunters.
- Rejected — it's not right, so it doesn't go live. You can have it recaptured.
How to review
- Open the pending tour on your listing.
- Walk through it as a house-hunter would — check every room is captured, oriented correctly, and represents the property well.
- Approve to publish, or reject to send it back for a recapture.
Why the gate matters
- You stay in control of how your property is represented — especially when someone else captured it.
- It catches gaps, wrong rooms, or poor lighting before a buyer ever sees them.
- Approved tours attach to the listing and lift the AI Quality Score; a rejected one never reaches the public.
Approve only what you'd be happy for a serious buyer to walk through — the tour is often their first real impression.